SAN FRANCISCO – Samsara Inc. (NYSE: NYSE:), known for its Connected Operations™ cloud, has been selected by USIC to digitize its operations. USIC, a leader in underground utility failure prevention, will use Samsara technology to improve the safety, efficiency and sustainability of its operations. Integration of video-based security systems, panic button and vehicle telematics is expected to improve service delivery and reduce costs.
USIC marks underground utilities throughout the United States. This challenge involves 12,000 field service technicians and approximately 84 million projects each year. The company’s services are increasingly in demand due to population growth in rural areas and ongoing government investment in infrastructure.
USIC Chief Operating Officer Richard Batelaan emphasized the importance of Samsara’s real-time data to ensure technician safety and efficient service delivery. The technology aims to keep technicians safe and support the company’s goal of zero incidents and injuries.
Tom Karnowski, USIC vice president of environment, health and safety, emphasized the critical need to protect technicians from traffic accidents, the most serious risk they face. The Samsara platform was chosen due to its user-friendly interface and potential security improvements. Through the Samsara pilot program, USIC saw a significant reduction in cell phone usage, seat belt incidents, and frequent stops among its technicians.
Samsara’s in-vehicle telematics are also expected to enhance USIC’s environmental performance by improving fuel efficiency and reducing carbon emissions. The real-time data provided by the platform will improve vehicle utilization and customer service, a marked improvement over the 20-minute data latency experienced by the previous USIC provider.
Lara Kaimi, president of Samsara’s global field operations division, praised USIC’s strategic innovation and adoption of new technologies. She recognized USIC’s leadership in serving communities and shaping the future of utilities.
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