EFG’s net profit rose 50% year-on-year to CHF 303.2 million in 2023. Net profit at the end of 2022 amounted to CHF 202.4 million.
Profits for 2023 are the biggest in the bank’s history, excluding 2016 when it benefited from non-operating impacts from the BSI acquisition.
The profit improvement came despite EFG adding 104 customer success professionals in 2023, the company announced in its annual results on Wednesday. In 2023, the company signed contracts with 141 new customer success specialists, including employees who received promotions.